Skip to main content

I was once a b2b telemarketer

I was once a b2b telemarketer of an Australian company back in 2007. It was a trial job after working in a government office for almost three years as a clerk. I only had vague idea on what a telemarketer is supposed to do. Years back, telemarketing is something you only get to picture in a call center company and only a few industrial companies had b2b telemarketing division. I thought calling another company to offer a product was simple. It took some time before I was able to somehow master the art of telephone communication that incorporates marketing and eventually, sales. Hearing yeses from clients was the most rewarding thing a telemarketer can experience.

Being a b2b telemarketer is not easy. You have to be tactful, assertive but not pushy and know by heart what you want to say and sell. If want to build a career in this field you have to know these:

1. Motivation - first and foremost, you have to have the passion for it, otherwise, you'll end up being frustrated for each rejection.

2. Product Knowledge - what I learned from reading marketing books is that the secret to selling is knowing what you sell... from its raw state to the finished product.

3. Know the Call Format - companies have their own call plan. Read and memorize it.

4. Attitude - it is harder to sell on the phone because you don't see the reaction of the person. It is important that your client knows, through your voice, that you are someone he or she can trust.

5. Know the Customer - you don't sell dog food to someone who owns a cat.

6. Visualize Your Success - if you think of failure, then, it is failure that you will get. A b2b telemarketer must be an optimist at all times. Business is but a pool of rejection and if you will see it that way, you will never get to meet your quota.

7. Enjoy the Success -  celebrate a sale even if it is the only sale! And recollect what strategy you made to get that sale and stick to it.

Popular Posts

Dream Interpretation: Collapsing Building

I had a dream last night about a building collapsing with me and some other co-workers inside it.
We're cleaning up some rooms at the first floor while construction men, well, do their job in other parts of the building particularly the third floor. After hours of cleaning, my co-workers and I decided to call it a day and get our things at the third floor. When we got there, the building started to tilt and in just a few seconds, everything collapsed. None in the group got hurt as the floor we're standing on wasn't damaged, in fact, it slid down a slope while we still hold on to dear life. At the end of a downhill ride, we found ourselves on a lake. I saw some of my co-workers crying and calling for help.
********************
To dream of cleaning, according to Dream Moods, implies you are overcoming major obstacles in life. You are moving ahead toward a new stage in your life.
To see a building in a dream is to see the self. How high you are in the building represents your …

Something hairy, soft and wet

It is the time of gift giving and Kris Kringle again. Of course, our office is also in to the spirit of generosity. It is already our third week and I am the lamest gift giver lately. I have to make amends to that since my 'baby' is someone who is dear to me, someone who I trust.

I already have the 'something embarrassing to carry in public' and it is too embarrassing for me to show in this post. Let me just focus on the 'something hairy and soft' and 'something wet'. I was lucky to find both in one cute gift set... The hairy and soft teddy bear key chain and the wet but fragrant cologne.

Don't worry if I spilled the beans, my officemates have no idea that I have a blog.

Do you have Kris Kringle in your office?

Kris Kringle Something Sticky Suggestions

This week's office Kris Kringle is something sticky.  I haven't done shopping yet but I am eying these items as possible gift for my Monita.

Sephora Apple Pomegranate body collection, $30.  The set contains body butter, body scrub tube, body wash and bubble bath.

Lancome Juicy Tubes set, $29.50 at Neiman Marcus.  The set contains 6 various lip gloss colors from you favorite color palette--Sparling Pinks or Shimmering Neutrals.

Benefit De-puffing Action eye gel, $28 at Macy's.

I wonder what I will get on Friday.  I'm excited.